Susan has 16 years of lottery experience of which 10 years has been in Quality Assurance and testing.  She has extensive experience of managing testing in cross channel project portfolios including retail, web and mobile. She has a particular interest in Test Programme Management on transition projects working with distributed QA teams and suppliers.

With a BA (Hons) in Multimedia Computing, Susan is also ISEB certified, Agile Scrum Master Certified and an active member of the UK Testing Community.